TERMS OF SERVICE

Last updated: February 26, 2026

Welcome to the Boris Enterprises website. These Terms of Service govern your use of our website at borisenterprises.com and the online features we offer through it. By accessing or using our site, you agree to be bound by these terms. If you do not agree, please do not use the site.

Scope: These Terms of Service govern your use of the Boris Enterprises website, including account registration, online appointment requests, and digital communications. Terms related to vehicle repair services, estimates, warranties, and in-shop policies are provided separately at our facility.

1. Acceptance of Terms

By using this website, creating an account, or submitting an appointment request through our site, you confirm that you have read, understood, and agree to these Terms of Service. These terms apply solely to your use of the Boris Enterprises website and its online features. If you are using the site on behalf of another person or a business, you represent that you have authority to bind them to these terms.

By using this site, you represent that you are at least 18 years old or are using the site with the consent and supervision of a parent or legal guardian. Your use of this site is also governed by our Privacy Policy.

2. Account Registration

To access certain features such as appointment scheduling and vehicle management, you may need to create an account. When registering, you agree to:

  • Provide accurate, current, and complete information.
  • Maintain only one account per person.
  • Keep your password secure and confidential.
  • Notify us promptly if you suspect unauthorized access to your account.
  • Accept responsibility for all activity that occurs under your account.

3. Online Appointment Requests

Our website provides an online scheduling tool that allows you to submit service appointment requests. Please understand the following:

  • Submitting an appointment request through the website is not a guarantee of service. All requests are subject to availability and require confirmation by our staff.
  • We will confirm, reschedule, or decline your request and notify you accordingly.
  • Requested appointment times are estimates and may be adjusted based on shop availability.
  • We reserve the right to decline any appointment request at our discretion.

4. User Responsibilities

As a user of our website, you agree to:

  • Provide accurate information when creating an account or submitting appointment requests.
  • Use the site only for lawful purposes and in a manner that does not interfere with its operation.
  • Refrain from submitting false, misleading, or spam content through any forms on the site.
  • Not attempt to gain unauthorized access to any part of the website or its systems.

5. Communications Consent

By creating an account or submitting an appointment request, you may receive the following types of communications from Boris Enterprises:

  • Transactional — Appointment confirmations, service updates, reminders, and messages regarding your account or appointment requests. Sent via email and/or SMS based on your selected communication preference(s).
  • Account Security (2FA) — One-time verification codes sent via SMS to confirm your identity during sign-in or sensitive account actions. These messages are necessary for account security and cannot be opted out of while your account is active.
  • Marketing & Promotions — Service specials, seasonal promotions, and maintenance recommendations sent via email and/or SMS. These messages are sent only with your separate opt-in consent and you may opt out at any time without affecting your account or transactional messages.

During account registration or appointment requests, you must consent to at least one communication method (SMS or email) for transactional messages. Marketing consent is optional and independent from transactional consent.

You may opt out of non-essential communications at any time by updating your account preferences, replying STOP to any text message, or contacting us directly. Opting out of all transactional communication methods may limit the functionality of your account.

By providing your mobile phone number and opting in to text notifications, you consent to receive automated text messages as described above. Message frequency varies. Message and data rates may apply.

6. Intellectual Property

All content on this website, including text, images, graphics, logos, and design elements, is the property of Boris Enterprises and is protected by applicable intellectual property laws. You may not copy, reproduce, distribute, or create derivative works from any content on this site without our prior written consent.

7. Limitation of Liability

To the fullest extent permitted by law:

  • Boris Enterprises provides this website on an "as is" and "as available" basis, without warranties of any kind, either express or implied.
  • We are not liable for any indirect, incidental, special, or consequential damages arising from your use of the website.
  • Our total liability for any claim related to the website shall not exceed $100.

This limitation does not apply to damages resulting from gross negligence or willful misconduct on our part.

8. Termination

We reserve the right to suspend or terminate your account and access to the site at any time, with or without notice, for conduct that we believe violates these Terms of Service or is otherwise harmful to our business, other users, or third parties. You may also delete your account at any time by contacting us.

Upon termination or deletion of your account, any pending appointment requests will be cancelled.

9. Changes to These Terms

We may update these Terms of Service from time to time. When we do, we will revise the "Last updated" date at the top of this page. Continued use of the site after changes are posted constitutes your acceptance of the revised terms. We encourage you to review this page periodically.

10. Dispute Resolution

If you have a concern or dispute related to your use of our website, please contact us at 231-675-0723 or contact@borisenterprises.com. We are committed to resolving issues quickly and fairly. If we cannot resolve a dispute informally, you agree that any legal action will be brought in the state or federal courts located in or serving Charlevoix County, Michigan.

11. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of the State of Michigan, without regard to its conflict of law principles. Any disputes arising from these terms or your use of the site shall be resolved in the state or federal courts located in or serving Charlevoix County, Michigan.

12. Contact Information

If you have any questions about these Terms of Service, please contact us:

Boris Enterprises
9890 Whitfield Rd, East Jordan, MI 49727
Phone: 231-675-0723
Email: contact@borisenterprises.com
Website: borisenterprises.com